At Amar Supply, we strive to provide you with a seamless shopping experience, and we understand that sometimes refunds may be necessary. Here is our detailed refund policy to guide you through the process:
Eligibility:
Refunds are available for eligible items within 30 days from the date of delivery.
To be eligible for a refund, items must be unused, unworn, and in their original packaging with all tags attached.
Final sale items, underwear, swimwear, and personalized items are not eligible for refunds except in cases of damage or defect.
Refund Process:
Contact our customer service team atcareers@amarsupply.com. to request a refund. Please provide your order number and reason for the refund.
Once your refund request is approved, you will receive a return authorization and instructions on how to return the item.
Pack the item securely in its original packaging and include the return authorization.
Ship the package back to us using a trackable shipping method.
Refund Issuance:
Refunds will be processed to the original payment method within 7-10 business days upon receipt and inspection of the returned item.
Shipping fees are non-refundable, unless the item was damaged or defective.
Refunds for items returned without the original packaging or tags may be subject to a restocking fee.
Expedited Refunds:
If you need your refund processed faster, please notify our customer service team, and we will do our best to expedite the refund process for you.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as necessary, with no additional cost to you.
Contact Us:
If you have any questions or need further clarification on our refund policy, please reach out to our customer service team at careers@amarsupply.com. We are here to assist you and ensure that you are satisfied with your shopping experience.